PROFESSIONAL STANDARDS
ETHICS, ARBITRATION, & MEDIATION
ETHICS COMPLAINTS
Boards and Associations of Realtors® are responsible for enforcing the Realtors® Code of Ethics. The Code of Ethics imposes duties above and in addition to those imposed by law or regulation which apply only to real estate professionals who choose to become Realtors®.
Many difficulties between real estate professionals (whether Realtors® or not) result from misunderstanding, miscommunication, or lack of adequate communication. If you have a problem with a real estate professional, you may want to speak with them or with a principal broker in the firm. Open, constructive discussion often resolves questions or differences, eliminating the need for further action.
If, after taking these steps, you still feel you have a grievance, you may want to consider filing an ethics complaint. You will want to keep in mind that:
Please contact Lillian McLean, Legal Affairs Specialist, at 678-597-4114 or lmclean@garealtor.com if you have any questions or to confirm that the Real Estate Professional you have a complaint against is a REALTOR® member that the Georgia Association of REALTORS® has jurisdiction over.
If you believe a REALTOR has violated the code or the law; there are various ways you can attempt to resolve the complaint.
The Georgia Association of REALTORS is responsible for enforcing the Code of Ethics for NCBOR as part of the Statewide Professional Standards Cooperative Agreement, which services 47 of the 54 Boards in the state. To report a potential violation of the Code involving a member of our Board, please contact GAR at 770.451.4114. The Georgia Real Estate Commission is responsible for enforcing license law, not the local or state association.
ARBITRATION REQUESTS
Arbitration, a form of alternative dispute resolution (ADR), is a legal technique for the resolution of disputes outside the courts. The parties to a dispute refer it to one or more persons (the “arbitrators”, “arbiters,” or “arbitral tribunal”), whose decision (the “award”) they agree to be bound. It is a settlement technique in which a third party reviews the case and imposes a decision that is legally binding for both sides.
A Request for Arbitration must be filed:
MEDIATION VS. ARBITRATION
Watch NAR’s one-minute video, which provides a brief summary of the benefits of mediation.
Please click on this link to access the Arbitration Process:
https://garealtor.com/law-ethics/code-of-ethics/arbitration
To find out more about the Ethics and Arbitration process from the National Association of REALTORS®, please visit NAR Professional Standards.
Please contact Lillian McLean, Legal Affairs Specialist, at 678-597-4114 or lmclean@garealtor.com if you have any questions about the Ethics and/or Arbitration process.
ABOUT US
Newnan-Coweta Board of REALTORS® Mission:
Provide value and support for our members. Promote professional and ethical business practices. Protect private property rights.
GET IN TOUCH
Fax: (404) 393-9908
Board Office Hours
Mon–Thurs: 10:00 am – 4:30 pm
Fri: 10:00 am - 2:00 pm
MLS Store Hours
Mon-Thurs: 10:30 am - 4:00 pm
Fri: 10:30 am - 1:30 pm